Effective Date: June 13, 2025
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.
What are cookies used for?
Cookies allow a site or service to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
What types of cookies do we use?
There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” We routinely use all four categories of cookies on the Service. You can find out more about each cookie category below.
Strictly Necessary Cookies
These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged-in or secure areas. Because these cookies are essential, they cannot be disabled.
For both visitors to the Databook website and logged-in users of the Databook web app:
| Cookie Name | Domain | Description | Further Information |
|---|---|---|---|
| auth0 | auth0.com | Used to securely authenticate users and maintain active login sessions across the Databook platform. | Privacy Policy |
| cookiesession1 | fortinet.com | Set by Fortinet’s web application firewall to help maintain website and data security by monitoring session traffic for potential threats. | Privacy Policy |
Performance Cookies
These cookies collect information about how you have used the Service, for example, information related to the unique username you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you have logged in so that we can serve you fresher content than a user who has never logged in.
For both visitors to the Databook website and logged-in users of the Databook web app:
| Cookie Name | Domain | Description | Further Information |
|---|---|---|---|
| intercom-id; intercom-lou intercom-session | intercom.com | Intercom enables us to offer a live chat feature on our website. | Privacy Policy |
| _dd_s | datadoghq.com | Cookie used to group all events generated from a unique user session across multiple pages. | Privacy Policy |
| amplitude_id | amplitude.com | Used to track user behavior and interactions on the site to help improve product performance and user experience. | Privacy Policy |
| ajs_ | segment.com | Used by Segment to collect analytics data about how users interact with the website, helping improve performance and user experience. | Privacy Policy |
| rb2b_id | rb2b.com | Used by RB2B to identify website visitors and associate their browsing activities with business contact information for marketing purposes. | Privacy Policy |
Targeting/Marketing Cookies
These cookies are used to make advertising and marketing messages more relevant to you and your interests. They may be set by us or by third-party providers whose services we use on our pages. They may be used to build a profile of your interests and show you relevant content on other sites, or to measure the effectiveness of marketing campaigns.
For both visitors to the Databook website and logged-in users of the Databook web app:
| Cookie Name | Domain | Description | Further Information |
|---|---|---|---|
| rb2b_id | rb2b.com | Used by RB2B to identify website visitors and associate their browsing activities with business contact information for marketing purposes. This enables us to provide more personalized follow-up communications. | Privacy Policy |
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
How to control and review cookies
All modern browsers allow you to adjust your cookie settings. Should you need more information to understand these settings, please use your browser’s ‘Help’ option.
Alternatively, you may wish to visit aboutcookies.org which contains detailed information about how to adjust settings on a wide variety of browsers. Please be aware that restricting cookies may impact on the functionality of our website.
If you wish to opt out of marketing cookies specifically related to RB2B’s visitor identification service, you may do so by visiting https://app.retention.com/optout.